Popular Patch Returns & Refunds Policy


United States

(1) Introduction

We understand that from time to time you may wish to return a product to us. We have created this 30 day returns policy to enable you to return products to us in appropriate circumstances.

(2) Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

(a) we receive the returned product within 30 days following the date of purchase of the product;

(b) the returned product is unused, in its original packaging with any seal or shrink wrap intact, with any labels still attached, and otherwise in a condition enabling us to sell the product as new;

(3) Returns procedure

In order to take advantage of your rights under this returns policy, you must:

Contact Popular Patch customer service at:

(877) 939-9195

(208) 918-0441

And notify them of your request.

Please include a copy of your pick slip or write your sales order number on the outside of the envelope. Then send your return to the following address:

Popular Patch LLC
Attn: RMA Department
9030 N Hess St # 111
Hayden ID 83835-9827
US

(4) Exclusions

The following kinds of products may not be returned under this policy:

(a) Custom orders of any kind

(5) Refunds

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.

(6) Improper returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product) :

(a) we will not refund or exchange the product;

(b) we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product.

International

(1) All Sales Final

For any purchases outside of the United States, all sales are final and no returns are accepted.

(2) Replacement Procedure

In the rare occasion that we ship a wrong item, we will replace the item at our expense upon verification of the mistake.

In order to take advantage of your rights under this returns policy, you must:

Contact Popular Patch Customer service at:

(877) 939-9195

(208) 918-0441

And send them proof of the mistake.

(3) Refunds

Absolutely no refunds will be given in any circumstance on international orders.